Terms of Service

1. Acceptance of Terms

By accessing and using Order Catering's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Order Catering is a platform that connects customers with local caterers and restaurants for food delivery and catering services. Our service includes:

• Online ordering and payment processing
• Location-based caterer matching
• Order management and tracking
• Customer support and dispute resolution
• Interactive maps and location services

3. User Accounts and Registration

To use certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Ordering and Payment

Order Process

When placing an order through our platform:

• You agree to provide accurate delivery information
• Orders are subject to caterer availability and acceptance
• We reserve the right to refuse or cancel orders
• Delivery times are estimates and may vary

Payment Terms

Payment processing is handled securely through Stripe:

• All payments are processed in USD
• Prices are subject to change without notice
• Sales tax and delivery fees may apply
• Refunds are subject to our refund policy

5. Third-Party Services

Google Services

Our platform integrates with Google services:

• Google Analytics: Used for website analytics and user behavior tracking
• Google Maps: Provides location services, address validation, and interactive maps

Use of these services is subject to Google's Terms of Service and Privacy Policy.

Payment Processing

Payment processing is provided by Stripe and subject to Stripe's Terms of Service.

6. User Responsibilities

You agree to:

• Use the service only for lawful purposes
• Provide accurate and complete information
• Respect delivery personnel and provide safe access
• Comply with all applicable laws and regulations
• Not interfere with the service or its security
• Not attempt to gain unauthorized access to our systems

7. Intellectual Property

The content, features, and functionality of our website are owned by Order Catering and are protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Reverse engineer our software
• Remove copyright or proprietary notices

8. Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee:

• Uninterrupted or error-free service
• Availability of specific caterers or menu items
• Exact delivery times
• Compatibility with all devices or browsers

Limitation of Liability

Order Catering shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our service.

9. Indemnification

You agree to indemnify and hold harmless Order Catering, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our service or violation of these terms.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

11. Termination

We may terminate or suspend your access to our service at any time, with or without cause, with or without notice. You may also terminate your account at any time by contacting us.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the new terms on this page and updating the “Last updated” date. Your continued use of the service after changes constitutes acceptance of the new terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us at: