Privacy Policy

Introduction

Order Catering (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our catering services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Delivery address and location details
• Event details and catering preferences
• Payment information (processed securely through Stripe)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Geographic location (for service area verification)

Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited and time spent on each page
• User interactions and behavior patterns
• Demographic information (age, gender, interests)
• Geographic location data
• Device and browser information

Google Analytics uses cookies and similar technologies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings.

Google Maps

We integrate Google Maps services to provide location-based features, including:

• Address autocomplete and validation
• Interactive maps showing catering service areas
• Neighborhood and location information
• Geographic coordinates for delivery addresses

When you use our location features, Google Maps may collect:

• Search queries and location data
• IP address and device location
• Usage patterns and preferences

This information is subject to Google's Privacy Policy. We recommend reviewing Google's privacy practices at https://policies.google.com/privacy.

How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your catering orders
• Connect you with appropriate caterers in your area
• Provide customer support and respond to inquiries
• Improve our website and services
• Send order confirmations and updates
• Analyze usage patterns and optimize user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted caterers and delivery partners to fulfill your orders
• Payment Processing: With Stripe for secure payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through Stripe
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: